To avoid crowds and to encourage staggered access for visitors, please plan your visit well in advance, acquiring the advance ticket online. Once purchased, the date and time of the visit cannot be modified. Money will not be refunded. 

For reservations by phone, the payment is executed, as far as possible, by credit card. On the day of the visit, the reservation must be formalized at the box office, 5 minutes before the start of the visit. Otherwise you will lose the right to reserve.

Reservations and online purchases are not allowed on the day. 

In order to favor the staggered access of visitors to the center, you must go 10 minutes before the start of the visit. 

The online purchase or reservation, as well as the purchase on the day, must be formalized at the box office, waiting in line on a first-come. 

On the day you can only get the ticket at the box office, in case of availability and in order of arrival. Please check the availability of the center before going, if you do not have an entrance.  

Respect at all times the indications of the staff and the signs of the center regarding conservation. 

The Center is adapted for people with reduced mobility.