Online sales: We recommend that you plan your visit and purchase your ticket in advance via the website (available up to 15 minutes before your session and subject to availability).

Exchange and refund policy: Once a ticket has been purchased via the website, no changes to the date or time are permitted, nor are refunds given.

Validation of advance tickets: You must validate your online ticket at the ticket office.

Tickets at the ticket office: On the day of your visit, tickets can be purchased directly at the ticket office on a first-come, first-served basis, subject to availability.

The visit is self-guided and there is no time limit. If you are short on time, it can be completed in approximately 30 minutes.

Please follow the instructions of staff and the centre’s signage at all times regarding conservation and mandatory compliance.

Visitors must leave 5 minutes before closing time.

The Centre is accessible to people with reduced mobility.

Only accredited guide dogs are permitted.