• Online sales: We recommend that you plan your visit and purchase your ticket in advance via the website (teavailable up to 15 minutes before your session and subject to availability).

• Exchange and refund policy: Once a ticket has been purchased via the website, no changes to the date or time are permitted, nor are refunds available.

• Validation of advance tickets: You must validate your online ticket at the ticket office 20 minutes before the tour begins.

• Ticket office sales: On the day of the tour, tickets can be purchased directly at the ticket office on a first-come, first-served basis, subject to availability. We recommend checking the real-time capacity before travelling to the centre or purchasing your ticket online.

• Access: The guide will collect tickets 5 minutes before the tour begins, at which point staggered entry to the building will commence.

• Capacity: Maximum 25 people per session.

• The tour is guided and lasts approximately 45 minutes.

• Tours are conducted in Spanish. If you wish to take the tour in another language or arrange a group visit, please contact the bookings department on (+34) 942 59 84 25.

• Please follow the staff’s instructions and the centre’s signage at all times regarding conservation and mandatory compliance.

• Only accredited guide dogs are permitted.

• Visitors must leave the gardens 30 minutes before closing time.

• Opening hours and areas open to visitors may be subject to change without prior notice due to cultural events taking place.

Please remember that you can combine your visit with a trip to the former Major Seminary, situated in the same town of Comillas and built in the same architectural style.

The Sobrellano chapel-pantheon is temporarily closed for maintenance work.